bat8999 Privacy Policy

bat8999 collects personal information from players through three primary channels: information you provide directly during registration and account use, information collected automatically when you interact with the platform, and information received from trusted third-party verification partners. The specific categories of data we collect are described below.

Information you provide directly:

• Registration data: Full legal name, date of birth, email address, mobile phone number (Bangladesh-registered), and a chosen username.
• Identity verification documents: National Identity Card (NID), passport, or other government-issued identification submitted during KYC (Know Your Customer) verification.
• Payment information: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and card details (Visa, Mastercard). bat8999 does not store full card numbers on its own servers — card data is tokenised by our PCI-DSS compliant payment processor.
• Communications: Messages, queries, and attachments you send to the bat8999 support team via email or live chat.
• Responsible gaming declarations: Self-exclusion requests, deposit limit preferences, and time-out elections recorded in your account settings.

Information collected automatically:

• Device and browser data: IP address, device type, operating system, browser version, screen resolution, and preferred language settings.
• Usage and behavioural data: Pages visited, games played, bet amounts, session duration, click paths, and feature interactions within the bat8999 platform.
• Transaction data: A complete record of all deposits, withdrawals, bonus credits, and wager histories associated with your account.
• Geolocation data: Approximate location derived from your IP address, used solely to apply the correct currency (BDT), detect access from restricted regions, and comply with responsible gaming obligations.

bat8999 processes your personal data only for defined, legitimate purposes. We do not use data in ways that are incompatible with the purposes stated at the time of collection. The table below summarises the primary purposes for which bat8999 processes personal data and the legal basis for each.

bat8999 sends promotional communications — including bonus offers, tournament announcements, and seasonal promotions — only to players who have explicitly opted in during registration or via their account preferences. You may withdraw consent for marketing communications at any time by updating your notification settings in your account dashboard or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal.

bat8999 does not sell, rent, or otherwise trade your personal data to third parties for their own commercial purposes. However, to deliver the bat8999 service effectively and comply with legal obligations, we share limited personal data with the following categories of trusted partners and authorities:

• Payment processors: Mobile financial service providers (bKash, Nagad, Rocket, Upay) and card payment gateways (Visa, Mastercard) receive transaction data necessary to process deposits and withdrawals. These providers operate under their own privacy frameworks and are responsible for the data they hold directly.
• Identity verification partners: bat8999 works with third-party KYC and document verification services to authenticate player identities. These partners receive identity document images and biometric data solely for the purpose of verification and are bound by strict data processing agreements.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and relevant game session data to facilitate game delivery and resolve disputes. No personally identifiable information beyond a session token is shared with game providers.
• Analytics and fraud prevention services: bat8999 uses reputable third-party analytics tools to monitor platform performance and detect fraudulent patterns. These tools process usage and device data in aggregate or pseudonymous form.
• Legal and regulatory authorities: bat8999 will disclose personal data to law enforcement, financial intelligence units, or other competent authorities when required to do so by law, or when disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

All third-party data processors engaged by bat8999 are required to enter into data processing agreements that obligate them to process personal data only on bat8999's documented instructions, implement appropriate technical and organisational security measures, and not sub-process data without prior written authorisation.

bat8999 uses cookies and similar tracking technologies to maintain session continuity, prevent fraud, and analyse platform performance. A cookie is a small text file placed on your device by the bat8999 website. The cookies bat8999 uses fall into the following categories:

• Strictly necessary cookies: These cookies are essential to the operation of the bat8999 platform. They maintain your login session, preserve your language and currency preferences, and enable core security functions such as CSRF protection. The platform cannot function correctly without these cookies and they cannot be disabled.
• Functional cookies: These cookies remember preferences you have set — such as game display options or notification settings — to provide a more personalised experience on return visits. They do not track your activity on other websites.
• Analytics cookies: bat8999 uses anonymised analytics data to understand how players navigate the platform, which pages generate the most engagement, and where technical errors occur. This data helps us improve the bat8999 experience. Analytics cookies process data in aggregate form only.
• Fraud detection cookies: Certain cookies assist bat8999's security systems in identifying unusual access patterns, detecting bot activity, and flagging potentially fraudulent sessions. These cookies are part of our commitment to protecting your account.

bat8999 does not use third-party advertising or retargeting cookies. You will not see bat8999 advertisements following you around other websites as a result of cookies placed during your visit to bat8999.club.

You may manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use the bat8999 platform. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Safari, and Microsoft Edge.

bat8999 implements a layered security architecture to protect personal data against unauthorised access, loss, alteration, or disclosure. Our security programme includes the following technical and organisational measures:

• Transport layer encryption: All data in transit between your device and bat8999 servers is encrypted using TLS 1.3 with 256-bit AES encryption. Our SSL certificate is maintained with a validity period monitored automatically.
• Data at rest encryption: Sensitive fields in bat8999 databases — including identity document references, payment account identifiers, and authentication credentials — are encrypted at rest using AES-256.
• Password hashing: Player passwords are never stored in plain text. bat8999 uses bcrypt with an appropriate work factor to hash and salt all passwords before storage.
• OTP-based authentication: Account login and critical account changes require OTP verification via the player's registered Bangladesh mobile number, reducing the risk of unauthorised account access even if credentials are compromised.
• Access controls: bat8999 staff access to player data is role-based and limited to the minimum necessary for each staff member's job function. All access is logged and regularly audited.
• Intrusion detection: bat8999's infrastructure is monitored around the clock by automated intrusion detection and anomaly alerting systems. Suspicious activity triggers immediate investigation by our security operations team.
• Third-party security assessments: bat8999 undergoes periodic independent security reviews to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no digital system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, bat8999 will notify affected players via their registered email address without undue delay, providing a clear description of the nature of the breach, the data affected, and the steps bat8999 is taking in response.

bat8999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The table below summarises bat8999's standard retention periods by data category.

Upon expiry of the applicable retention period, bat8999 securely destroys or anonymises personal data so that it can no longer be attributed to any individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

bat8999 respects your right to control your personal data. As a bat8999 player, you have the following rights in relation to the personal information bat8999 holds about you:

• Right of access: You may request a copy of the personal data bat8999 holds about you at any time. bat8999 will provide this information within 30 days of a verified request, free of charge for the first request in any 12-month period.
• Right to rectification: If any personal data bat8999 holds about you is inaccurate or incomplete, you have the right to request correction. For registration data, you can update many fields directly via your account settings; for identity documents, please contact support.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that bat8999 may be required to retain certain data to satisfy legal and regulatory obligations even after an erasure request — in such cases, bat8999 will explain which data cannot be deleted and why.
• Right to restrict processing: You may request that bat8999 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is contested, or where you have objected to processing pending verification of legitimate grounds.
• Right to data portability: Where data is processed on the basis of your consent or contract performance, and processing is carried out by automated means, you may request that bat8999 provides your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing carried out on the basis of bat8999's legitimate interests. bat8999 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to withdraw consent: Where processing is based on your consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact the bat8999 data team at [email protected] with the subject line "Data Rights Request". Include your registered username and the specific right you wish to exercise. bat8999 will acknowledge your request within 3 business days and respond in full within 30 days. If additional time is required for complex requests, bat8999 will notify you within the initial 30-day period.

bat8999 reviews this Privacy Policy periodically and updates it as necessary to reflect changes in our data practices, applicable law, or regulatory guidance. When material changes are made, bat8999 will notify registered players via their registered email address at least 14 days before the changes take effect, and will publish the updated policy on this page with a revised effective date and version number.

Minor updates — such as clarifications, corrections of typographical errors, or adjustments to non-material details — may be made without advance notice. The effective date at the top of this page will always reflect the date of the most recent revision. bat8999 recommends that players review this policy periodically to remain informed about how their personal data is handled.

Continued use of the bat8999 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any revised terms, you should contact bat8999 to discuss your options, including the option to close your account and request deletion of your personal data subject to our retention obligations.

This Privacy Policy was last reviewed and updated on 1 January 2026 (Version 2.4). bat8999 thanks you for taking the time to read this document in full and remains committed to handling your personal data with transparency, security, and respect.